News Details

Collaborative commissioning and overseas customer support: Help overseas customer warehouses to achieve seamless acceptance testing

Release time:

2022-10-31

With the trust of overseas customers, the customer chose the Z-type sorting in the warehouse; Weici Technology'sThe engineers work closely with overseas technical teams to work together on hardware and software debugging. We follow the customer's requirements and update the software version to ensure that the system is perfectly matched to the user's needs. In addition, we actively address other customer requirements and participate in customer system integration testing and user acceptance testing to ensure system stability and reliability. This close cooperation was recognized by the customer and provided valuable feedback and improvement suggestions for the technical team.

 

In the global technology environment, the overseas technical team and engineers work closely together to work on the Z-type sorter hardware and software debugging and dynamic DWS camera calibration and acceptance testing. This debugging is to ensure that the product can operate normally and provide a satisfactory user experience in customer groups in different countries and regions.

 

Z-shaped sorting machine

 

First of all, the overseas technical team and engineers work closely together to debug the hardware. They work together to ensure that the hardware components work properly. Whether it is processors, sensors, storage devices or communication modules, they work together to verify and optimize the performance of each component to ensure its stable operation under various conditions.

At the same time, the overseas technical team also debugged the software with the engineers. According to the needs of customers, we update the software version in real time to adapt to the changing market and customer requirements. By carefully analyzing and fixing bugs and errors in the software, the stability and functional integrity of the software are ensured to provide a more complete user experience.

In addition, engineers and overseas technical team also actively answer customer questions. Whether it is about product features, performance or the use of methods of questions, we provide customers with professional technical support through timely response and detailed answers. This ability to respond quickly and solve problems greatly enhances customer trust in products and services.

Engineers and overseas technical teams participate in customer system integration testing and user acceptance testing. Ensure that the product is perfectly integrated with the customer's existing system, and conduct user acceptance tests according to the actual needs of the customer. Through close cooperation and feedback with customers, problems in the system can be repaired and improved in a timely manner to ensure that the product can meet customer expectations and requirements.

The close cooperation of the team is to ensure the successful launch of the product on a global scale and to solve the actual problem of people and goods for customers. We ensure product quality and reliability by working together to debug hardware and software, update software versions, answer customer questions, and participate in system integration testing and user acceptance testing.

This cooperation not only provides professional technical support, but also provides valuable learning and improvement opportunities for the technical team, so as to continuously optimize and enhance the competitiveness of products.

Previous article

The performance introduction and industry application of fast hand

None

Next article

Related News