Service Purpose
Manufacturing excellent products, providing intimate service;
Create brand with service, drive marketing with service;
Responsible for every product, responsible for every customer, always adhere to the "timely, professional, intimate, sincere"
ofService tenet, to bring more value and better experience to customers.
Form of Service
Phone Support
Technical personnel provide guiding technical services such as project consultation and fault diagnosis for customers through the service hotline, and can reply immediately regardless of the city or remote, so as to achieve customer satisfaction..
Remote Support
With the assistance of the technical personnel of the customer side, the technical personnel of our company use the company's computer remote monitoring center to enter the customer's local area network through remote login, carry out monitoring and diagnostic analysis, and provide services for troubleshooting and answering questions.
On-site support
When neither telephone support nor remote support can solve the problem, or at the request of the customer, the company will assign experienced professional technicians to the site for service.
Return to factory for maintenance
When neither telephone support nor remote support can solve the problem, the customer returns to the company's repair point for repair without special requirements.
Advisory Hotline
Contact E-mail
Company Address
7F, Block A, Kangenbei Building, 288 Jiangnan Avenue, Binjiang District, Hangzhou City
WeChat Public Number