Service Purpose

Service Purpose

Manufacturing excellent products, providing intimate service;

Create brand with service, drive marketing with service;

Responsible for every product, responsible for every customer, always adhere to the "timely, professional, intimate, sincere"

ofService tenet, to bring more value and better experience to customers.

Form of Service

Phone Support

Phone Support

Technical personnel provide guiding technical services such as project consultation and fault diagnosis for customers through the service hotline, and can reply immediately regardless of the city or remote, so as to achieve customer satisfaction..

Remote Support

Remote Support

With the assistance of the technical personnel of the customer side, the technical personnel of our company use the company's computer remote monitoring center to enter the customer's local area network through remote login, carry out monitoring and diagnostic analysis, and provide services for troubleshooting and answering questions.

On-site support

On-site support

When neither telephone support nor remote support can solve the problem, or at the request of the customer, the company will assign experienced professional technicians to the site for service.

Return to factory for maintenance

Return to factory for maintenance

When neither telephone support nor remote support can solve the problem, the customer returns to the company's repair point for repair without special requirements.